Early Intervention Program — COMING SOON! Comprehensive services for children from birth to age 3. Email infoei@ocservices.org for details.

Parents/ Caregivers

We understand that navigating special education services can feel overwhelming. You are not alone on this journey. We are here to support you, answer your questions, and help you understand the resources available for your child.

Your Child’s Journey

From the moment you first notice your baby might need extra support through the day your young adult prepares for life after high school, Optimal Care Services walks beside you. Our complete continuum of care means you have one trusted partner throughout your child’s entire educational journey.

Ages Birth to 3: Early Intervention

From the moment you first notice your baby might need extra support through the day your young adult prepares for life after high school, Optimal Care Services walks beside you. Our complete continuum of care means you have one trusted partner throughout your child’s entire educational journey.

Ages 2.9 to 5.9: SEIT Services

Our Special Education Itinerant Teachers work one-on-one with preschool children, helping them develop skills for learning, playing, and making friends.

Ages 5 and Up: SETSS Services

As children enter school, SETSS provides specialized support so they can succeed in the general education classroom alongside their peers.

All Ages: Pendency Services

When educational placements are changing or being disputed, Pendency ensures your child continues receiving services without interruption.

What to Expect When You Partner with Us

  • Your child will be matched with a caring, qualified professional
  • Services will be provided in your language and respect your culture
  • We will work closely with you as partners in your child’s education
  • You will receive regular updates on your child’s progress
  • We will be responsive to your questions and concerns

Additional Resources

Sample Referral Letters Special Education Consent Summary Chart CPSE Process Chart Parents' Bill of Rights CDC Child Developmental Milestones

The Early Intervention Program (EIP) is a public program funded by New York State, Nassau, and Suffolk counties, and the NYC Department of Mental Health, and is for children less than three years of age, who have or are suspected of having a developmental delay and/or disability. Eligibility for EIP can be determined only by State aproved evaluators under contract with the municipality. If a child is found eligible for the EIP, all services are identified in collaboration with the family and must be authorized by the municipality.The municipality will arrange for service providers to deliver services authorized by the municipality. All services under the EIP are approved at no out-of-pocket costs for families, but health insurance may be accessed, without affecting your family's benefits. For services provided in community settings that require a fee, the parent is responsible for paying those costs. To access EI services, contact the Nassau County Department of Health at 516-853-3100. To access EI services within New York City, contact the NYC Help Line at 311. Optimal Care Services is an approved provider of Early Intervention services under contract with New York State Department of Health; a New York State Education Department-approved Special Education Itinerant teacher (SEIT) service provider, including bilingual SEIT, Special Education Teacher Support and Services (SETSS); Pendency; and a Continuing Teacher and Leader Education (CTLE) sponsor. The committee on Preschool Special Education (CPSE) program is funded and regulated by the NYS Education Department, county, and your local school district for children 3-5. Services are provided at no direct cost to families for children who meet eligibility guidelines.